• Coordinate and conduct staff training on continued end changing federal slate, and Institutional regulations:
• Review institutional policies and procedures to ensure the University is in compliance with Federal Title IV, state and institutional rules and regulations.
• Make policy and procedure recommendations to the Director and update the Policy and Procedure manual as needed.
• Provide guidance and oversight of the development and implementation of federally compliant consumer information and ensure all published information meets mandated federal guidelines.
• Coordinate the collection of data requests from auditors and assist the Director with responding to auditor questions or requests with the oversight of the Associate Director. Develop and evaluate internal quality control processes to monitor OSFA work for accuracy and timeliness
• Process R2T4 for all officially and unofficially withdrawn students.
• Develop and maintain an expert-level knowledge of Federal Title IV, state, and institutional financial aid rules and regulations.
• Develop and maintain knowledge of UMES financial aid processes and the PeopleSoft student information system.
• Assist the Director with mandatory federal, state, and institutional l reporting including but not limited to IPEDS, FISAP, and GE/FVT reporting.
• Represent the OSFA in meetings, and committees as assigned by the Director.
• Regularly participate in forums, listservs, webinars, and raining opportunities provided by FSA, professional associations, and other affinity groups.
• Performs other tasks as requested by the Director or Associate Director.

• Bachelor’s degree from an accredited college or university.
• Five years of experience working in a financial aid office.
• Extensive knowledge of regulations, policies and procedures governing Federal Title IV financial aid programs.

• Master’s degree from an accredited college or university
• Previous experience working in financial aid compliance including Federal Title IV, state, and institutional financial aid
• Experience developing and conducting training sessions and materials.
• Previous experience calculating R2T4 refunds

• Ability to interpret complex financial aid regulations.
• Must have the ability to work independently and as a member of a team to accomplish set goals and objectives by established timelines.
• Excellent oral and written communication skills
• Excellent interpersonal and customer service skills.
• Ability to utilize Federal and state electronic data interfaces and web-based services: FPP, COD, SAIG, ED Connect, NSLDS.
• Ability to prioritize and balance multiple tasks/projects concurrently and respond to emergency situations effectively.
• Expertise with the Microsoft Office suite of applications.
• Ability to develop documentation and conduct training for OSFA team members.
• Possess proven critical thinking, analytical, and problem-solving skills.
• Be a strong team player who fosters a positive, supportive, and collegial office atmosphere.
• Must have a student-centered approach to financial aid that aligns regulatory and compliance obligations with the vision, mission, and values of UMES.

UMES is an EEO/AA employer and will not discriminate against any employee or applicant because of race, age, sex, color, sexual orientation, religion, national origin, marital status, genetic information, or political affiliation. Minorities, women, veterans, and persons with disabilities are encouraged to apply. The successful candidate must be able to show acceptable documentation establishing the right to accept employment in the United States of America without employer sponsorship.