Job Description

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Department Summary

The Dean of Students Office promotes student development and enhances the experience of undergraduate and graduate students through programs, services, partnerships/connections, and policy development that promote an inclusive campus climate and facilitate the successful navigation of campus life. The core work of the Dean of Students Office includes promoting a safe and respectful campus community, enhancing students' Michigan experience, providing support services and managing critical incidents impacting students and the campus community, and recognizing and responding to the emerging needs within the student population.

Job Summary

The Critical Incident & Student Support Case Manager is responsible for providing direct support services to students of concern or in crisis; serving on the team responsible for providing support, resources, and referrals to student(s) of concern; conducting initial assessment meetings with students, parents/family members, faculty, staff, and other parties regarding students of concern or critical incidents; coordinating with Services for Students with Disabilities (SSD) to provide comprehensive support and assistance to students with disabilities; working with various units to address student concerns related to basic needs; developing partnerships with other units to holistically support students and address multifaceted needs, and specifically working with units that serve graduate and professional students; utilizing relevant theory and best practices related to crisis response and management and college student development; and contributing to the functions of the Dean of Students Office through support of its administrative, student support, programmatic, and crisis management functions. This is a three-year, term-limited position.

Responsibilities*

Direct Student Support and Case Management (50%)

Outreach, Coordination, and Education (40%)

General Administrative Responsibilities (10%)

Required Qualifications*

Desired Qualifications*

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

Working Conditions

Physical requirements

Direct reports

This role may have reporting obligations under Title IX and Clery.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.

Salary may vary depending on qualifications, experience, and education of the selected candidate.

Relocation will not be offered for this position.

#studentlife

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

*Please mention you saw this ad on VeteransInHigherEducation.*

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