Harford Community College has served as an anchor institution in Harford County since its inception in 1957. We are a mid-sized, comprehensive college committed to serving our community through high caliber educational offerings and cultural events.

HCC’s mission of “Grow. Achieve. Inspire. Contribute.” and our vision of continuously striving for satisfaction, completion, and success throughout the College community is demonstrated by our shared organizational values of Agency, Equity and Inclusion, Communication and Collaboration, Respect, and Innovation. Harford Community College is an Achieving the Dream institution, joining a network of higher education institutions and partners to enhance community college student opportunity, access, and success.

Our beautiful, 352-acre campus is conveniently located near Baltimore, MD; Philadelphia, PA; Washington, DC; and Wilmington, DE. We offer more than 80 affordable degree and certificate programs to nearly 2,000 full-time and 7,500 part-time students, as well as a wide variety of noncredit continuing education courses to nearly 11,000 students per year.

Harford Community College is committed to the principles of Affirmative Action and Equal Employment Opportunity. It is the policy of Harford Community College not to discriminate against applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law with regard to any employment practices. HCC is an EEO and ADA/ADAA employer that values, embraces, and supports diversity in the College community.

HCC is seeking a customer service-oriented individual to provide support in the College’s Test Center. Duties include, but are not limited to, daily preparation of Testing Center front desk; checking in examinees; administering and proctoring computerized and paper tests; maintaining test security; answering email, phone and in-person inquiries; data entry and information retrieval from student information system; maintaining files and records; helping in troubleshooting computer-based testing; assisting in scheduling testing with accommodations; and providing support during peak enrollment periods.

The Testing Assistant may not be a student at any institution that offers ACCUPLACER tests, including Harford Community College, as it creates a conflict of interest and prevents completion of some job duties.

Applicants selected for interview are required to take a brief test of Microsoft Office programs and Internet proficiency.

As a condition of employment, this position requires participation in a Maryland State Retirement System plan.

High school diploma or GED equivalent.

Customer service experience and experience working with a diverse population are required.

Experience working in educational institution, test proctoring, providing testing with accommodations are preferred. Bilingual (English/Spanish) preferred.

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Assigned work hours will be up to 20 hours per week scheduled Monday to Thursday, between 8 a.m. and 5 p.m.; Friday between 8 a.m. and 4:30 p.m.; and occasional weekend-Saturday and evening hours, especially during peak enrollment periods. Hours may be reduced in between terms. Final work schedule will be determined by the supervisor.

2024-054PTS

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