THIS POSITION IS ONLY OPEN TO ELIGIBLE CCA STUDENTS. IF YOU ARE UNSURE OF YOUR ELIGIBILITY, PLEASE CONTACT THE FINANCIAL AID OFFICE AT 303-360-4709 OR FINANCIALAID@CCAURORA.EDU. IF YOU ARE NOT AN ELIGIBLE CCA STUDENT, YOUR APPLICATION WILL NOT BE CONSIDERED.

The Hub provides a variety of student support services, functioning as a tutoring center, library, and working and meeting space for students and instructors. We are seeking part-time student assistants to staff the reception desk and provide administrative support in a public, interactive, and student-focused setting. This is a fantastic opportunity to enhance your skills in personal interaction, communication, professionalism, and technology.

JOB DUTIES & RESPONSIBILITIES

• Greet and direct all Hub visitors at the reception desk, having them login as needed
• Answer reception desk phone, taking messages and transferring calls as needed
• Schedule and coordinate tutoring and research appointments
• Provide general clerical and office support
• Assist with student computer needs including logging on, using D2L, printer support, Microsoft Office apps like Word and Excel, and other software used in CCA courses
• Assist students with basic research
• Check in/out and reshelve books and DVDs
• Assist students with frequent questions about Hub services and other campus resources
• Assist with various tasks and projects as needed such as the development of flyers, event calendars, videos, and more

• Attend Hub meetings for training and to stay current on office procedures and practices

MINIMUM QUALIFICATIONS

• Must be awarded Work-Study through the Financial Aid Office
• Must demonstrate a strong grasp of spoken and written English
• Familiarity with Zoom and Microsoft Office products
• Must be capable of helping others with basic computer skills
• Excellent personal interaction, communication, and customer service skills
• Must have and maintain a minimum 2.0 grade point average (GPA)
• Comfortable working with a diverse population in a framework of inclusion and equity
• Punctual and dependable

• Prior customer service experience
• Prior computer technical support experience
• Library experience
• Bilingual

• Must have completed FAFSA on file
• Must be enrolled in a minimum six (6) credit hours
• Must NOT have yet obtained 1st Bachelor's Degree
• Must be seeking an eligible program of study

By applying for this announced position, applicants are certifying that all statements, information and documents provided are true, complete and correct to the best of their knowledge and are made in good faith. Further, applicants understand that omissions, misleading, false or untrue information, or any attempt at fraud or deceit in any manner connected with this application and/or subsequent testing may result in them not being considered for jobs with the Community College of Aurora; may constitute grounds for discipline and/or termination after hire; and/or constitute grounds for further actions pursuant to law.

Community College of Aurora Inclusive Excellence Statement:  
 CCA embraces Inclusive Excellence because we want our students, staff, and faculty to learn and contribute within an inclusive environment. This means members of our college community will be active, respectful, and mindful of equity, diversity, and inclusion at all levels of engagement.

 Inclusive Excellence will provide a foundation for student and institutional success. Recognizing our diversity is only the first step toward Inclusive Excellence.
 We must also be intentional in valuing cultural differences and experiences, while incorporating them into practices, curricula, and policies.