Police Communications Officer

City of O'Fallon

Job Description

Benefits

Pulled from the full job description
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid sick time
  • Tuition reimbursement
  • Vision insurance
 

Full job description

This position is eligible for a $500 new hire retention incentive after 6 months of successful employment with the City!

The City of O'Fallon is hiring a Police Communications Officer for our Dispatch unit in the City's Police Department. This position is responsible participating in departmental communication operations, including responding to emergency calls for service. Our Police Communications Officers can expect to make a starting hourly rate of $27.01 - $33.73 (top out) depending on experience; the position yearly rate ranges from $56,180.80 to $70,158.40 (top out) We also offer excellent benefits including health, vision, dental, employer-paid life insurance, long-term disability, a MOLAGERs retirement pension, 11 holidays, 1 personal holiday, vacation time, paid sick time, a deferred compensation plan, employee assistance, tuition assistance, optional identity theft insurance, and a discounted fitness membership.

We're looking for someone who will use excellent judgement skills to make quick decisions and can perform well in tense or difficult situations. This person should be able to learn department policies and procedures and have knowledge of modern office practices, procedures and equipment. Knowledge of enhanced 911 system operations, emergency telephone and radio communication procedures, the operation of telephone, radio and CAD systems, and law enforcement terminology is preferred. The shifts for this position rotate throughout the month.


As Police Communications Officer, your duties and responsibilities will include:

  • Operating a two-way radio to communicate with field personnel; dispatching officers and connecting multiple agencies
  • Monitoring officers during calls responding to emergencies; documenting calls
  • Responding to 911 calls; determining the nature of emergency; prioritizing multiple needs and dispatching appropriate responders
  • Providing information to officers in the field; researching computerized databases
  • Answering non-emergency calls; providing information and assistance, transferring calls to appropriate personnel
  • Entering and maintaining warrant and other information reported to terminal agencies; validating and recalling warrants as directed
  • Training for and responding appropriately to natural and man-made disasters
  • Restoring computerized systems following power outages
  • Assisting in maintaining current list of employee contact information
  • Monitoring surveillance cameras and security doors
  • Monitoring and responding to weather emergencies
  • Monitoring inmate arrest status and coordinating commitments and releases with courts
  • Providing credible testimony in municipal, state and federal court when called upon


Could this be the opportunity for you? We are seeking candidates who:


  • Possess the ability to respond calmly and effectively in stressful emergency situations
  • Are excellent at assessing situations quickly and communicating effectively
  • Exhibit self-motivation by always looking for ways to improve their knowledge and skills
  • Are able to work in a face-paced environment
  • Get great satisfaction from contributing to what makes O'Fallon such a great place to live!


ARE YOU READY TO JOIN OUR TEAM?

  • In order to be considered for this position, applicants must:
  • Have a high school diploma or GED
  • Possess or have the ability to readily obtain MULES/NCIC certification
  • Be able to pass a rigorous background check and drug screen

If you feel that you would be right for this position in O'Fallon, Missouri, please complete our application. We look forward to meeting you!


The City of O'Fallon is an Equal Opportunity Employer and participates in E-Verify

Online employment applications can be accessed on the City Website:

www.ofallon.mo.us/hr

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