7:30am - 3:00pm

Salary is competitive and will be commensurate with the candidate's experience and qualifications.

295 Donald Lynch Boulevard, Marlborough, MA

What drives your passion? Is it the power to effect meaningful change? Is it the perfect blend of exceptional benefits, competitive compensation, and ample paid time off that allows you to maintain a harmonious work-life balance? Or perhaps it's the thrill of joining a dynamic, ambitious team that constantly strives for excellence? Seize the opportunity to transform your career and relish all these rewards. Crossroads Continuum invites you to embark on an extraordinary journey as our full-time Director of Human Resources, where you will provide visionary HR leadership, impeccable service, and unwavering advocacy to our organization. This includes a School, Adult Services, Learning Center for Ages 3-6, Afternoon Program, and Home Services.

Nestled in the heart of Marlborough, MA, Crossroads Continuum is a revered private, non-profit organization committed to revolutionizing the lives of individuals with autism. As the Director of Human Resources, you will wield overarching authority over the HR domain, encompassing employee recruitment, benefits administration, meticulous personnel record-keeping, workers' compensation, leave management, employment policies, compliance with HR regulations, and a spectrum of both complex and routine administrative services. Integral to your role is the embodiment of Crossroads' values and culture in every facet of HR.

• Talent Acquisition Mastery: Lead the full-cycle recruitment for all open positions, attracting top-tier talent to our organization.
• Regulatory Savvy: Stay abreast of state and federal HR regulations, ensuring full compliance, including adherence to MA DOE standards.
• EEOC Compliance: Maintain a compliant archive of applicant files, championing equal employment opportunities.
• Benefit Coordination: Orchestrate employee benefits and communication, enhancing staff satisfaction and well-being.
• Leave Management: Oversee leaves, COBRA administration, terminations, and conduct insightful exit interviews.
• Employment Verification: Handle employment-related inquiries with precision, including verification and unemployment compensation claims.
• Records Management: Maintain impeccable employee records, ensure current and accurate I-9 documentation, and manage background checks.
• Policy Implementation: Develop and enforce policies and procedures, ensuring organizational compliance and efficiency.
• Disciplinary Oversight: Coordinate and manage the employee disciplinary process with fairness and transparency.
• Workers' Compensation: Manage workers' compensation incidents, reporting, and claims with diligence and care.
• Professional Development: Record and promote professional development and educational achievements.
• Performance Reviews: Oversee the performance review process, ensuring timely and accurate completion of staff evaluations.
• Business Metrics Reporting: Provide monthly reports on key business statistics, as determined by the CEO.
• Cultural Stewardship: Foster a culture of fairness, equitability, and advocacy that permeates all HR functions.

• Educational Excellence: Bachelors degree in HRM with 10 years of experience required; Masters degree and 3+ years in a leadership role preferred.
• Professional Certification: PHR, SPHR, or SHRM certification strongly desired.
• Communication Prowess: Exceptional oral and written communication skills.
• Problem-Solving Genius: Superior problem-solving abilities with the knack to formulate and communicate strategic recommendations.
• Collegial Spirit: Ability to collaborate with a wide range of constituents, fostering a supportive and inclusive work environment.
• Independence and Teamwork: Proven ability to work both independently and as part of a cohesive team.
• Mission-Driven Ethos: A strong work ethic and commitment to our mission-driven organization.
• Sector Experience: Experience in school settings and/or non-profit organizations is highly desirable.

• Generous Paid Time Off: 4.6 break weeks/equivalent, 9 sick days, 4 personal days, and 12 holidays
• Comprehensive Health Insurance: 70-80% employer paid
• Dental and Vision Insurance Plans
• Life and Disability Insurance: Employer paid
• 403(b) Retirement Plan: 50% employer match
• Generous Tuition Reimbursement

At Crossroads Continuum, we are more than just an organization; we are a community dedicated to making a lasting impact. As our Director of Human Resources, you will be at the forefront of this mission, shaping the future of our team and the individuals we serve. Join us and experience the fulfillment that comes from knowing your work truly makes a difference.