Goodwill Central Texas seeks a dedicated Culture and Engagement Manager to enhance our team member lifecycle by integrating DEI, Employee Engagement, and Community Involvement initiatives. This role focuses on fostering an inclusive environment where all team members can thrive. The ideal candidate will have a proven track record in DEI strategies and employee engagement practices. They will design and execute programs promoting a positive workplace culture, ensuring all team members feel valued and empowered. Excellent communication, interpersonal skills, and project management abilities are essential. Join us to transform lives through the power of work and help build a more inclusive future.

Role and Responsibilities

• Develop and execute innovative total team member experience strategies that foster a positive and inclusive work environment, including community involvement, team member milestone, employee engagement and DEI.
• Travel to various locations to implement engagement programs and to gather feedback directly from team members through focus groups.
• Measure and communicate effectiveness of activities through a survey platform, understanding the employee lifecycle.
• Design and develop digital signage, flyers, and visuals to boost awareness around internal activities and events.
• Develop and implement an onboarding listening strategy to understand the experiences and needs of new hires, enhancing their integration into Goodwill Central Texas.
• Collaborate with Engagement on internal communications channels that carry business messages to, from and amongst Goodwill employees.
• Work with teams to develop, implement, and continuously improve onboarding and first year employee lifecycle in collaboration with Learning & Development team.
• Partner with Human Resource Business Partners around exit interviews to gather insights on workplace culture, team member satisfaction, utilizing this data to improve retention strategies.
• Administer and analyze annual engagement surveys to measure team member satisfaction and identify areas for improvement.
• Support the Team Member Milestones program, which celebrates the anniversaries of our Team Members.
• Assist in Goodwill Central Texas branding initiatives to position the organization as the Employer of Choice.
• Work with cross-functional teams to identify unique division/location needs while balancing the overall purpose and requirements of employee engagement.
• Promote a culture of inclusivity and belonging that embraces the contributions of all Team Members.
• Other duties as assigned.

Supervisory Responsibility

This position has supervisory responsibilities DEIB Specialist(s).

Required Skills & Qualifications

• Bachelor’s Degree or equivalent work experience.
• Minimum four (4) years of experience in diversity & inclusion and/or culture development & employee engagement.
• Excellent people skills, experience working in diverse organizations.
• Excellent writing and editing skills; ability to think and communicate information visually; comfort and presence in public speaking; managerial confidence; diplomacy. Demonstrated ability to work with senior leaders
• -exercising sound judgment, interpersonal and political sensitivity, and business acumen. Ability to manage outside resources to accomplish work.
• Proven ability to conceptualize, develop and implement engagement programming and communication plans and deliverables as well as energize and motivate others.
• Strong organizational and project management skills with track record of delivering on multiple, concurrent commitments with minimal supervision.
• 30% travel to retail locations

Physical Requirements

• Must be able to lift up to 30 pounds at times.
• Prolonged periods of sitting at a desk and working on a computer.
• While performing the duties of this job, the employee is frequently required to walk; balance; stoop, kneel, crouch, and talk or hear.
• The ability to cope with and tolerate moderate levels of stress is also a necessity. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus
• Ability to use hands and fingers to operate a telephone and keyboard.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer/location. Alternative work locations may be offered as appropriate.