Main Street Director
Job Description
Full job description
Marshall Heights Community Development Organization, Inc. (MHCDO) is a 501(c)(3) nonprofit organization in Washington, DC. It is a community-based organization that has undertaken community development activities in Ward 7 of Washington, DC, since 1979. MHCDO’s mission statement is to help grow Ward 7 into the District of Columbia’s most welcoming, prospering, livable community for everyone. MHCDO provides services designed to increase affordable housing opportunities, expand economic opportunities, and improve the quality of life for individuals and families. MHCDO has five components that comprise its economic development model: Health, Small Business Development, Housing Counseling Services, Real Estate Development, and Workforce Development Training.
Primary Roles: Technical Assistance, Relationship Development, Workplan and Budget Implementer
The Main Street Director (MSD) is a full-time position, responsible for the successful development of the businesses along the designated Main Street corridor. This position is responsible for the programmatic activities required by the designated Main Street grant awarded by the Department of Small and Local Business Development (DSLBD).
The MSD reports to the CEO and will develop and maintain a deep knowledge of the local business landscape of the Main Street corridor, relevant policy issues, technical assistance programs, and the approved workplan in pursuit of MHCDOs’ mission. In partnership the CEO, the MSD is responsible for the management and development of relationships with key stakeholders in the corridor to include business owners, residents, nonprofit leaders, government leaders, and community leaders.
The MSD will work with the CEO to develop the Main Street Board and Advisory Committee comprised of community stakeholders and implement the annual workplan.
The MSD stewards the relational and programmatic development of the designated Main Street program following the approved workplan to achieve the outlined objectives.
Responsibilities
Programming
● Oversee all projects and services related to the Main Street program;
● Co-develop and manage with the CEO a Main Street Board and Advisory Committee comprised of community stakeholders;
● Develop and maintain a diverse and inclusive volunteer corps;
● Work with CEO to identify contract needs, set and manage project budgets and deliverables; and
● Manage relationships with consultants providing technical assistance and services to businesses in the corridor.
Relationships
● Build and maintain strong relationships with business owners on the corridor;
● Develop a diverse network of stakeholders including business owners, nonprofit leaders, government leaders, faith leaders, schools, and residents; and
● Develop a network of resources to assist in priority areas such as technical assistance, direct services, and government relations.
Data Collection and Reporting
● Work with the CEO to ensure meaningful and measurable goals are set for each programmatic activity;
● Maintain an up-to-date database of Main Street businesses and stakeholder contact information;
● Ensure that data is gathered and properly collected, stored, analyzed in the Salesforce platform for all staff and consultants interacting with Main Street businesses and partners;
● Report on the impacts, achievements, and expenses of the Main Street program to the CEO on a monthly basis; and
● Work with the CEO to report to DSLBD as required.
Events
● Work to plan, promote, and execute programmatic Main Street events;
● Ensure events are used as an opportunity to bring together all segments of the Main Street corridor’s population and gather data on participants; and
● Cross-promote events with other “East of the River” Main Streets.
Communications
● Oversee internal and external communications regarding the Main Street program, including its webpage, social media, newsletter; print and online publications;
● Develop and maintain communications plan, schedule, and editorial calendar, to include:
○ Content for monthly resident and business newsletters;
○ Daily activity on social media
○ Timely updating of website’s Main Street program page;
○ Regular outreach to local and regional audiences through other organizations and publications;
● Seek opportunities for MHCDO to be a partner or sponsor of other organizations’ events, particularly those which serve segments of the local business community.
Fundraising
● In partnership with the CEO, work with the Main Street Board and Advisory Committee to fundraise for Main Street activities;
● Explore opportunities to solicit private and public-sector support, in the form of grants, gifts, donations, and contracts;
● Build relationships with donors and donor groups who work in areas related to MHCDO’s mission and initiatives;
● Execute a plan to encourage individual giving to the Main Street; and
● Maintain donor list database.
Skills, Knowledge, and Experience
● High School Diploma or GED required
● Bachelor's degree and knowledge of DC’s neighborhoods preferred
● Minimum 5 years of experience in neighborhood development, program management, small business technical assistance, volunteer management, relationship development, and/or marketing and communications preferred
● Technically proficient, with experience in project management and CRM systems preferred
● Ability to communicate easily, respectfully, and professionally with stakeholders of all ages, ethnicities, and socio-economic backgrounds is required
● A collaborative and cooperative mindset is required
Physical Requirements
This role needs to regularly traverse their Main Street corridor to meet with business owners and maintain a presence, as well as consistently operate a computer and other office productivity machinery.
Compensation
Salary is commensurate with experience. In addition, MHCDO offers a competitive benefits package.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
Ability to Relocate:
- Washington, DC 20019: Relocate before starting work (Required)
Work Location: In person
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