Sr. Director of Operations

WHO YOU ARE

• You are someone who is grounded in spiritual practices calling you to care deeply about making the world a better place.
• You enjoy analyzing systems, researching best practices and implementing structured improvements.
• You believe a blending of nonprofit, business and social-justice systems through social enterprises will help grow strong neighborhoods.
• You use your understanding of business systems, finances and data to build long-term organizational strength.
• You love developing teams and talents, pulling individuals together to work collaboratively, so that they can do more collectively than individually.

ORGANIZATION OVERVIEW
Matthew 25 is a vibrant, growing non-profit organization. Our mission is to improve the health of people and neighborhoods by investing in quality affordable housing, healthy food, educational opportunities, and community building.

Matthew 25 is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

To perform this job successfully, an individual must be able to perform each responsibility satisfactorily with or without accommodation. The requirements listed below are representative of the knowledge, skill, and/or ability to be successful.

ESSENTIAL DUTIES/RESPONSIBILITIES (include but are not limited to the following)
Reporting to the Founder and Executive Director of Matthew 25, the Director of Operations will lead internal operations and have the following responsibilities:

1. Operational Oversight and Strategic Design

• Strategic thought partner with Executive Director, Leadership Team, and Board of Directors, working to ensure both short and long-term organizational success.
• Integrator of day to day operations of Matthew 25 into a sustainable operating system that aligns with organizational mission and vision
• Work with department directors to support program quality and revenue generation through various social enterprises, evaluating existing processes and identifying areas for improvement.
• Work with Controller and Leadership Team to implement KPI’s and scorecards that keep
• Matthew 25 focused and effective

• Develop and implement standardized policies, procedures and protocols
• Regularly work with leaders to review and update policies adapting to changing needs and legal requirements
• Identify and mitigate operational risks through planning, non-financial audits and compliance reviews

2. Financial/HR Analysis and Improvement

• Provide general oversight of financial and administrative functions, including human resources, risk management and compliance.
• Work in partnership with Controller and Executive Director to facilitate the budgeting process
• Supervise Controller and work closely with finance team to develop and monitor organization’s budget
• Work with Finance Team and Directors to provide human resource management

3. Team Builder

• Nurture effective working relationships and cultivate values of Matthew 25 with employees
• Collaborate with Executive Director on setting agendas and facilitating Leadership, Team and Core Support meetings
• Willingness to engage in hands-on work and learn from team members
• Instill a human capital development and coaching culture within Matthew 25
• Plan and assign work to others on the team based on goals, talents, and strengths.

4. Physical asset preservation, technology and infrastructure

• Work with NB Director to periodically review building assets, upcoming maintenance costs and financial planning for future preservation and expansion of assets
• Oversee the selection, implementation and maintenance of technology systems and infrastructure carried out by the Office Manager

Other duties as assigned.

SKILLS AND ABILITIES (include but are not limited to the following)

• Commitment to the organization’s vision and mission.
• Results-proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgement; high level of business acumen including successful P&L management; the ability to balance the delivery of programs against the realities of a budget;
• Strategic thinker, problem-solver, project management, financial management
• Open-minded and operate from a system of learning through listening before acting
• Desire and drive for your work to contribute to an inclusive and sustainable society.
• Action oriented- enjoys working hard and looks for challenges, ability to work well and communicate clearly with others in all levels of the business
• Strong written and verbal communication skills with prevalent professional demeanor

Updated: January 11, 2024

• High ethical standards with ability to handle sensitive and confidential situations and documentation
• Ability to work in a fast paced, rapidly changing, and regulated environment
• Maintain professional technical knowledge
• Advanced computer literacy
• Mathematical aptitude

EDUCATION AND/OR EXPERIENCE (include but are not limited to the following)

• Bachelor’s or Master’s degree in nonprofit management, business administration or related field and 5+ years of experience
• Proven experience in senior leadership roles
• Knowledge of databases and ability to create reports
• Knowledge of functional not-for-profit business processes
• Basic HR knowledge and ability to keep up with latest laws and requirements
• Knowledge of metric and dashboard development preferred
• Knowledge of nonprofit governance and compliance
• Understanding of ADA (Americans with Disabilities Act) laws and regulations preferred
• Understanding of FMLA (Family Medical Leave Act) laws and regulations preferred

PHYSICAL REQUIREMENTS/ WORKING ENVIRONMENT
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sit an average of 7-8 hours per workday.
• Stand an average of less than one hour per workday.
• Walk an average of less than one hour per workday.
• Bend/Stoop – Rarely (1-2 times/day).
• Squat – Rarely (1-2 times/day).
• Reach above shoulder level – Rarely (1-2 times/day).
• Up to 10 lbs of weight carried – Occasionally (1-4 times/hour).
• Up to 10 lbs of weight lifted – Occasionally (1-4 times/hour).
• Hands used for repetitive action: Fine Dexterity (i.e., .typing, writing, filing) – Constant (greater than 25 times/hour).

BENEFITS
Benefits include PTO, Health Insurance, Simple IRA match, Short-Term Disability, and paid holidays. Access to Dental Insurance, Vision Insurance, FSA and HSA is also available.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person